Tag Archives: digital

One Care service helps practices save time on referrals

One Care’s Digital Support team has been helping practices across Bristol, North Somerset and South Gloucestershire clean up their referral resources.

Since the introduction of a centrally managed document hub, Resource Publisher, in August 2021, many practices found they had old or duplicate referral forms stored on their systems.

To solve this problem, One Care began offering a form consolidation service to practices. The service sees One Care’s Digital Support team remotely accessing practices’ systems and archiving the out of date and duplicate forms.

Stephanie Hatton, One Care’s Digital Consultant said: “This service brings a lot of benefits for practices. It saves clinicians and administration staff time, ensuring they are only using the latest forms so they can be confident the referrals they send have the necessary information.

“Because we can do the work in the background, practices can keep using their systems as normal, and their administration staff can work on other things.

“So far, we’ve delivered the service to 30 of our practices, and the feedback has been positive. We’d love to help any other practices who’d like it.”

The consolidation service is available to all One Care practices in BNSSG as part of their subscription. If you would like to find out more, please contact digital@onecare.org.uk