April 8, 2024
Choosing the right technology for your practice – One Care reviews
Free to all BNSSG practices, One Care’s technology reviews take the guess work out of buying decisions and help you choose the right digital products and suppliers.
Our digital team – working with the ICB and SCW – carries out thorough assessments of potential suppliers to ensure what they’re offering is safe, compatible, and useable. This includes new technology products, office equipment and software.
Morgan Daly, One Care’s digital transformation lead, said: “When investing in any technology, we’re here to help practices choose the right, effective product for their needs. So before taking the plunge, get in touch with us and we’ll do a full evaluation of any product you’re considering. Our reviews not only offer peace of mind but also save valuable time and resources.”
The team’s recent technology reviews have led to BNSSG practices introducing new programmes, including:
- Emr+ which reduces admin time by automating letter writing and responses to SARs and similar
- Optimise BP, an app to support self-management of hypertension, which reduces the number of clinical contacts needed
- Automate’s robotic process automation tool, which files negative blood test results, saving significant admin time
Morgan added: “We’ve also reviewed a tool which is now providing a practice with access to NHS-trained remote receptionists who can take calls and deliver related admin work. This significantly reduced staffing pressures for the practice.
“Another successful review looked at a document management tool; and we supported the practice to negotiate a 25% reduction in costs.”
The technology reviews follow several steps:
- we discuss with practices their digital plans and timescales and any potential suppliers they have in mind
- One Care conducts an information governance, digital safety, and quality review with the supplier
- The team produces a report for the practice, highlighting any remaining issues. All reports are also made available for other practices to read on TeamNet
Morgan said: “I’d urge practices considering any new IT equipment or programmes to get in touch as early in the buying process as possible. We can help them make smart buying decisions.”
Please contact us to talk about your technology plans: digital@onecare.org.uk
Choosing the right technology for your practice – One Care reviews
