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News

Read our latest news

23 August

One thousand staff trained as frontline programme comes to a close

In August 2016, we launched the Frontline Customer Service training programme in partnership with The Development People. In the first 13 months, we trained 700 members of
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9 August

General practice intelligence reports – our new analytics project

We have made a brand new animation for our practices to inform them about this exciting piece of work that will launch in October. Watch it below!
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27 July

New project launching soon: patient information video library

We're excited to announce that we have teamed up with Health and Care Videos to create a One Care patient information video library for BNSSG practices and their
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16 July

One Care celebrates NHS 70

On Thursday 5 July, the NHS celebrated its 70th birthday and we marked the occasion at One Care by holding an NHS Big7Tea party at our head
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30 May

Texting test results to patients – a pilot

After an excellent case-study session by a local GP at our shareholders' event in November, a number of practices expressed interest in using text messages to send
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22 March

How to improve online GP consultations

The final paper from the research our practices participated in during the One Care Consortium e-consultation pilot has been published this week in BMJ Open. The CLAHRC
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7 March

Think data is boring? Think again!

This graphic shows Bristol, North Somerset and South Gloucestershire split into the three CCGs, six localities and finally the 16 clusters with deprivation levels shown for each.
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21 February

A record month for our MSK assessment service!

We are working with PhysioNet Bristol, a local partnership of 26 well-established physiotherapy clinics, to offer an MSK assessment service in the early mornings, evenings and weekends.
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8 January

The role of information in the transformation of general practice

On 2 January 2018, Healthcare Leader News published an article written by Rick Stern of the Primary Care Foundation that gives an overview of a project we
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13 December

A mandate for change: our recent shareholders’ event

On 30 November 2017, we held our shareholders' event at Ashton Gate stadium and all our shareholding practices were invited to attend. It was a fantastic afternoon
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