Directory of services

Welcome to One Care's directory of services

Business Intelligence

  • One Care business intelligence dashboards
  • Data provision and/or support for PCNs
  • ARRS role data flows
  • EMIS Explorer funding
  • PCN level population health management analysis
  • SMI health checks data
  • Project data (e.g., P-Risk, Prelude-1, Athena)
  • General Practice Alert State (GPAS)
  • General Practice Activity Report (GPAR)


  • BNSSG general practice bulletin
  • Practice website support project
  • Public-facing information campaigns on behalf of general practice
  • Bespoke communications support for social media; press issues; patient messaging

Digital Support

  • Access to digital support
  • One Care EMIS resources (such as F12 protocols or templates),
  • Digital system appraisals
  • Implementation and support for some new platforms and technologies, where funded by the system
  • Horizon-scanning, comparisons, and advice on new technology/innovation opportunities
  • Discounts from at-scale negotiated contracts
  • Digital forum
  • Practice Index subscription
  • TeamNet subscription
  • Resource Publisher
  • Homeless Connecting Care project
  • Care home digital support
  • Digital consultant
  • Program Director GPIT EPR procurement
  • Arden’s Plus funding
  • Enhanced GP digital support
  • Telephony support
  • CCIO digital leadership 2023/24
  • Technology-enabled care

General Practice Collaborative Board (GPCB)

  • Opportunity to sit on the GP Collaborative Board
  • GPCB PCN meeting (all PCNs in BNSSG)

GPCB programmes and projects

  • GPCB digital programme
  • GPCB estates programme
  • GPCB workforce programme
  • GPCB urgent care programme
  • GPCB community mental health programme
  • BNSSG collaborative bank pilot
  • Diabetes recovery project
  • Health and wellbeing project
  • GPCB outpatients programme

General practice support and operations

  • Access to practice support service – new staff support, finance reviews, ad hoc support, webinars
  • ARQ toolkits
  • Induction to One Care for new key staff across BNSSG
  • One Care webinars
  • PM forum attendance
  • Locality board meeting attendance
  • Attendance at individual PCN meetings
  • LES basket of services work – attendance on reference group
  • Electronic repeat dispensing (eRD) project
  • Mass vaccination programme support

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