March 3, 2025
The new staff support scheme
The One Care general practice support team (GPS) offer mentoring sessions for newly recruited members of practice management, to help them get up to speed with their new roles quickly.
The new staff support scheme uses the GPS team’s extensive experience working in practice and alongside practice managers to support you – whether this is your first time working in general practice or within the BNSSG area.
The GPS team is highly knowledgeable in all aspects of practice management and can provide tools, pragmatic guidance, hints, and dedicated time to focus on the support you feel you need. They can also introduce One Care and the rest of the local healthcare system, advising staff on the nuances of working within the BNSSG region.
For sessions covering systems such as TeamNet or EMIS, GPS can arrange for managers to meet with One Care’s digital team for a specialised session.
You will be entitled to six sessions (face-to-face or via Teams, providing tailored advice and dedicated sessions on CQC, general practice finance, and more. The team is also available for any follow-up questions on an ad-hoc basis.
The GPS team has been working with new members of practice management already, and a practice manager has found the service beneficial in their new role. They said:
‘One Care’s new staff support scheme was incredibly helpful in getting started as a practice manager. Having a knowledgeable point of contact at the end of the phone and email was hugely important and really helped me to find my feet. The service they provide to new staff is fantastic.’
If you are new to your role and feel that this scheme would benefit you, please contact the GPS team practice.support@onecare.org.uk
