Improvements made to mass vaccination volunteering requests

Improvements made to mass vaccination volunteering requests

One Care has been working alongside NBT and VANS to create a more efficient process for Primary Care Networks (PCNs) and general practices to request staff and volunteers for the mass vaccination programme in Bristol, North Somerset and South Gloucestershire (BNSSG).

NBT, the lead employer for the vaccination programme, VANS, the lead voluntary organisation, and One Care have been working collaboratively and supporting each other to address staff shortage issues in relation to mass vaccination delivery within general practice.

When PCNs and practices have experienced vaccination staff shortages in the past, they would have multiple avenues to request cover from – a time consuming process which could result in double bookings and mis-communication due to the volume of responses.

But this newly-launched model sees One Care act as a single point of access for mass vaccination staffing requests, making the process more efficient and time effective for General Practice, staff, volunteers and system partners.

Bryony Campbell, One Care’s Assistant Director Transformation, said: “This new model that’s been set-up enables us to see all workforce requests across general practice for mass vaccination delivery.

“Having all requests in one place allows us to more effectively manage the peaks and troughs, work more closely with partners, but most importantly, practices have been asking for a single point of access to visit for workforce requests, which we have collaboratively produced.”

The new model was launched on 21 December, resulting in all necessary enquiries from PCNs – unless outside of office hours and required within the following 24 hours – being sent into One Care, who distribute requirements to NBT, VANS and any other part of the system, accordingly, depending on the nature of the request.

If you would like more information on the mass vaccination workforce coordination centre, please email pcnresourcesupport@onecare.org.uk.


Improvements made to mass vaccination volunteering requests

Improvements made to mass vaccination volunteering requests


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