October 23, 2025
GPCB workforce programme – support for practices
To help practices with their staff recruitment, resourcing and retention, the GPCB workforce programme offers a range of free initiatives. These include access to a recruitment pool, preferential rates with staffing agencies, and work experience opportunities for care leavers.
Here we’re shining a spotlight on initiatives to help practices train and recognise their staff:
Training our staff
Working in general practice – introductory course
Our accredited course supports the induction and training of new team members. Fully accredited by Futureskills, the online course is a useful, practical and comprehensive introduction to general practice and how it fits within the wider health system. It has received 100% positive feedback so far from participants.
The course consists of four units which cover:
- what is general practice and how does it work within an Integrated Care System?
- how general practice is staffed
- clinical patient record systems and how data is shared
- looking after yourself and those around you
Learning is assessed via the completion of a quiz at the end of each unit. Learners can take each quiz multiple times but must achieve a 100% pass rate to claim certification.
The course is free to all BNSSG practices.
Recognising our staff
- Celebrating our general practice workforce
This initiative offers an opportunity to thank and appreciate your colleagues for their hard work and contribution.
All practice staff can nominate a co-worker. Every nominee receives a handwritten appreciation card, including details of their nomination. Each month, with consent, their names are shared on TeamNet in the nomination board.
- Long service award
Celebrate the dedication of your long-serving staff with our long service award, which recognises milestone years of service in general practice. Staff are awarded a digital badge for their email signature as a token of appreciation for their ongoing commitment.
These are just a selection of the workforce support available for practices. Full information on all workforce initiatives and how to make the most of them is available from the GPCB team: gpcollaborativeboard@onecare.org.uk
GPCB workforce programme – support for practices
