What we do

Telephony optimisation


Most practices in BNSSG are now using the Bistech telephony platform, which we have supported them to access and install over the last few years. Telephony optimisation will ensure that practices are seeing the maximum return on their investment by using all the features and functions of the system.

This could include telephony needs assessment to focus support, help and guidance with implementation of any improvement opportunities and/or expert advice on telephony options across multiple practices (including for PCNs).

What are the benefits?

Save money, time and effort
Make the most of the functions and features of the system
Provides expertise once across all practices
Supports collaboration with other practices
Improves business continuity

How can I find out more?

Contact us – practice.support@onecare.org.uk