Overview

Most practices in BNSSG are now using the Bistech telephony platform, which we have supported them to access and install over the last few years. Telephony optimisation will ensure that practices are seeing the maximum return on their investment by using all the features and functions of the system.

This could include telephony needs assessment to focus support, help and guidance with implementation of any improvement opportunities and/or expert advice on telephony options across multiple practices (including for PCNs).