Overview

We want to improve the digital inclusion of patients within BNSSG, to make sure they can use appropriate technology such as the NHS app and online consultations.

To support this, we are currently working with three practices offering coaching support for patients who they feel are digitally excluded. The coaching is being led by their patient participation groups.

In May 2024, Bristol Inner City PCN launched support for housebound patients and communities who experience digital exclusion. This work is being delivered with voluntary sector partners.