September 25, 2025
Reviewing your practice’s business continuity plans
The general practice landscape is always changing, and One Care wants to help practices be as prepared as possible to mitigate any potential disruptions which could impact their day-to-day operations. Our general practice support team has produced resources to help practices review their business continuity plans and fill any gaps necessary.
Last year, the team also conducted reviews on behalf of practices, looking closely at their plans and making recommendations where additional information was needed. They have undertaken reviews for 46% of our member practices’ so far.
One practice manager said: ‘Our practice had been meaning to update our business continuity plan to ensure that we had considered all possible scenarios.
‘We were aware of One Care’s business continuity plan toolkit, but it seemed a bit of an overwhelming task for me as there are at least 80 items to go through. One Care offered to go through our business continuity plan and the checklist for me; to tick off the areas we had already covered and to highlight which elements we needed to add or refine. They also suggested wording to include which was really helpful.
‘The best bit about this process is that One Care suggested I update our plan to include the EMIS business continuity module. I have to admit, I’d never tried it before this point, but I was so glad I did as less than three weeks later we had the global IT outage and using the EMIS business continuity module was invaluable on that day!’
If you have any questions about business continuity plans or would like help reviewing yours, please contact practice.support@onecare.org.uk
Reviewing your practice’s business continuity plans
