May 22, 2026
One Care’s Annual Digital Roadshow 2026
Digital innovators and practice leaders came together to share expertise and new ideas at One Care’s annual Digital Roadshow, giving GP practices the opportunity to directly connect with industry-leading suppliers to support their digital decision-making.
Our annual Digital Roadshow supports digital transformation across our member practices by giving them the opportunity to meet with suppliers, see live product demonstrations and understand the potential benefits for their staff and patients. It forms part of One Care’s approach to supporting transformation by reducing the evaluation, safety and cost burdens associated with innovation, enabling our members to adopt and adapt with confidence and speed.
It featured live tech demonstrations and pitches from 15 industry partners, including AccuRx, Heidi Health and Practice Index, plus an interactive market hall where practice colleagues could talk directly to suppliers, give feedback on their products and explore opportunities to work together.
Rhys Lewis, Director of Digital and Intelligence at One Care, said: “The Digital Roadshow is an opportunity for practices to get out and meet suppliers, give their honest feedback and stay on top of exciting new developments. The high levels of engagement from our members demonstrate why Bristol, North Somerset and South Gloucestershire practices are national leaders for digital innovation.
“One of my highlights was hearing from our members and seeing the value they gained from investing time outside their practice to learn and share their knowledge and experiences.”
James Dillon is the founder of Practice Index, which provides HR, e-learning, finance, compliance and rostering tools for general practice. He added: “Events like the Digital Roadshow don’t happen very often, so, I really want to say a big well done to One Care for organising it.
“Nowadays, you’re seeing people online on Teams or on Zoom – you’re not seeing them in real life – so having the chance to bring people together, meeting our customers face-to-face and potentially meeting some new customers too is just brilliant. It’s great to be able to show people what we’ve been developing and to see what they think.”
One of the main areas of focus at this year’s Digital Roadshow was around the rapidly expanding use of AI in general practice. One Care worked with 55 general practice partnerships across BNSSG in 2025-26 to pilot Heidi’s ambient voice technology (AVT). Heidi is an AI-powered scribe tool used during patient consultations to automatically transcribe conversations and support clinicians with admin tasks.
One Care also worked with Healthtech-1to pilot automated patient registrations for 60 member practices last year, with an estimated £307,000 in staff time released as a result.
Rhys added: “We’ve seen in general practice in the last year that the depth and the breadth of where AI is being used has rapidly accelerated, meaning the number of processes and workflows that we’re now seeing AI embedded within has really increased.
“Our suppliers spoke to practices at length about new and existing workflows where they’re introducing AI, so it’s really important to be able to support our members by hosting events like the Digital Roadshow to ensure they’re confident and set up to succeed with safely adopting new tech when the right opportunities arise.”
One Care’s Annual Digital Roadshow 2026
