November 18, 2022
One Care launches new digital forum for BNSSG general practice
The general practice digital forum for Bristol, North Somerset and South Gloucestershire held its first meeting on 8 November.
Set up by One Care’s digital team, the forum is a place for practice digital leads to meet, discuss operational issues and challenges, share experiences, and take away lessons to apply to their own practice.
Thirty-five people have already signed up to the group, and more than 20 attended the first meeting, with a mix of roles represented including practice managers, practice IT leads, GPs, PCN managers, and business managers.
At the meeting, attendees discussed the various online consultation systems currently being used in BNSSG for patient triage and online messaging, and their pros and cons. BNSSG ICB also attended to provide an update on its current work and future plans in this area.
Bex Tilling, One Care’s head of digital support, said: “The original suggestion for the forum came from a practice IT manager, and we’re delighted to have been able to help bring it about. The first meeting was a success – feedback has been great, and members are excited about the possibilities for the future.
“We hope it’s going to be a valuable resource for digital leads in BNSSG, enabling them to pool their knowledge and experience. It will also help One Care to ensure our digital services deliver what practices need.”
The forum will meet every two months, with a Microsoft Teams channel enabling discussion between meetings.