Expanded specialist support for practices

Expanded specialist support for practices

One Care’s general practice support team has expanded to offer practices even greater expert knowledge and help.

In response to feedback from practices about the type of support they find most useful, the team has been joined by a development advisor, and a general practice quality advisor. Read on to find out more about our new team members and what they can do for your practice:

 

Zoe Turner – general practice quality advisor

In her new role at One Care, Zoe provides tailored support to practices helping them:

  • achieve CQC compliance
  • improve clinical quality outcomes
  • embed robust governance frameworks

She also offers practical guidance on managing inspections, implementing quality improvement initiatives, and aligning practice operations with regulatory requirements.

By working with Zoe, practices can strengthen their operational efficiency and compliance processes, enhancing patient safety and care.

Zoe Turner is a healthcare transformation and improvement specialist with 10 years’ experience in general practice. More recently, she has worked with practices to implement modern general practice and enhance patient access, as well as helping them to comply with regulatory standards.

Contact Zoe: zoe.turner@onecare.org.uk

 

Judith Forde – development advisor

Judith can help with practices with:

  • business process analysis, including process and patient journey mapping
  • strategic planning
  • change management, including adopting new ways of working
  • project management

Judith is already our planned care project manager having joined One Care in 2023. Previously, Judith worked in social housing for over 25 years, including roles in strategic planning and service improvement.

As well as a postgraduate diploma in management, Judith is an APMG change management practitioner / agile change coach, and is on the NHS change management steering group.

Contact Judith: Judith.forde@onecare.org.uk

Steve Mowatt, general practice support and operations executive director, said: “As a member organisation, we want to help our practices in whatever way they find most useful. Our new team members will do exactly that, and will enhance the expertise we already provide in areas we know are vital to the efficient running of a modern, successful practice.”


Expanded specialist support for practices

Expanded specialist support for practices


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