March 22, 2018
How to improve online GP consultations
The final paper from the research our practices participated in during the One Care Consortium e-consultation pilot has been published this week in BMJ Open. The CLAHRC West has published a really useful article on their website that summarises the findings across all three papers (with links to them) and lists some guidance to help commissioners and practices choose and implement an online consultation system.
The CLAHRC have also produced some other easy-to-digest materials that give an overview of the recommendations. Firstly, you can see the highlights in a printable A5 format in this CLAHRC BITE. Watching the video abstract below, presented by one of the researchers, is another way to find out more.
We are so excited that this work means that we have been able to add to the national evidence-base around the use of e-consultations. Online consultations are one of a number of innovative ways to address the sustainability of general practice, and understanding more about the environment and conditions in which they function well allows us to offer best-value to practices and patients.